Contact Us
Welcome to Medicova Support
Need something cleared up? We’re here to help with enrolments, billing, partnerships, or technical questions. Reach us by form, email, or phone—whatever works best for you.
We would love to hear from you
Need something cleared up? Below are our most popular contact options. Pick the channel that fits you best—our team responds fast.
Our friendly team is here to help.
contact@medicova.com
Phone
Sat–Thu from 10am to 6pm.
+20 100 885 15007
Office
Come say hello at our office HQ.
Alserag Mall, Makram Ebeid Nasr City, Cairo, Egypt
Prefer self-service?
Our support centre is open 24/7 with tutorials, release notes, and a community forum. You can also track ticket status from your account.
Get in touch
Reach out via the form and we’ll get back to you within one business day. Enterprise and Plus members receive priority handling.
Support that scales with you
24/7 Knowledge Base
Browse detailed guides, troubleshooting steps, and best practices curated by our specialists.
Priority Plus Support
Plus members jump to the front of the queue with guaranteed responses in under two hours.
Enterprise Success Team
Dedicated onboarding, adoption workshops, and quarterly reviews for enterprise partners.
Visit our Resource Hub
Learn how Medicova powers healthcare education for individuals and organisations. Explore case studies, onboarding templates, and success stories from our community.